{"id":307,"date":"2023-03-29T16:04:39","date_gmt":"2023-03-29T16:04:39","guid":{"rendered":"https:\/\/alcazarseville-tickets.com\/?page_id=307"},"modified":"2026-03-24T18:18:35","modified_gmt":"2026-03-24T18:18:35","slug":"questions-frequemment-posees","status":"publish","type":"page","link":"https:\/\/alcazarseville-tickets.com\/fr\/frequently-asked-questions\/","title":{"rendered":"Questions fr\u00e9quemment pos\u00e9es"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"307\" class=\"elementor elementor-307\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3b1f9f4e elementor-hidden-desktop elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"3b1f9f4e\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7b958bbf\" data-id=\"7b958bbf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7006ef0c elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"7006ef0c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-33e2b90 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"33e2b90\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3a9a9170\" data-id=\"3a9a9170\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4860dd7 elementor-widget elementor-widget-heading\" data-id=\"4860dd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">F.A.Q. - Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-17aea74b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"17aea74b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-47f75ba7\" data-id=\"47f75ba7\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3dae3a0e elementor-widget elementor-widget-accordion\" data-id=\"3dae3a0e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1031\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1031\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What are Alc\u00e1zar opening hours?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1031\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1031\"><p><strong>From October 1 to March 31:<\/strong> Monday to Sunday, 09:30 &#8211; 17:00 (closes at 18:00)<\/p><p><strong>From April 1 to September 30:<\/strong> Monday to Sunday, 09:30 &#8211; 19:00 (closes at 20:00)<\/p><p>Closed on 1st and 6th January, Good Friday and 25th December.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1032\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1032\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How to get to Alc\u00e1zar?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1032\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1032\"><p>Alcazar of Seville is located on Patio de Banderas, 41004 Sevilla. However, the main entrance to the Real Alcazar is at Puerta del Leon,\u00a0located right opposite the cathedral at Plaza Virgen de los Reyes.<\/p><p><b>TRAM:<\/b><span> T1 &#8211; San Bernardo Stop (departing from Plaza Nueva (Seville Center))<\/span><\/p><p><b>BY FOOT:<\/b>\u00a0~7min walking <span>from Plaza Nueva (Seville Center)<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1033\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1033\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is Alc\u00e1zar open on December 25th and January 1st?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1033\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1033\"><div class=\"elementor-element elementor-element-7623cf4d elementor-widget elementor-widget-text-editor\" data-id=\"7623cf4d\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p><span>No,\u00a0Alcazar is closed on 1st and 6th January, Good Friday and 25th December.<\/span><\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1034\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-1034\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">How long do I have to enter after the time slot stated on my ticket?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1034\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-1034\"><div class=\"elementor-element elementor-element-5a7b64c0 elementor-widget elementor-widget-text-editor\" data-id=\"5a7b64c0\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>The time slot you choose grants you access to Alcazar at that time and must be respected. Once you are inside you can remain as much time as you want until the closing hour.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1035\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-1035\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What does my ticket include?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1035\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-1035\"><p><strong><a href=\"https:\/\/www.tiqets.com\/seville-attractions-c65870\/tickets-for-alcazar-of-seville-skip-the-line-p994309\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\" target=\"_blank\" rel=\"noopener\">Your ticket includes a\u00a0Skip-the-line entrance to the Alc\u00e1zar of Seville<\/a><\/strong>, allowing you to visit all palaces and gardens inside the venue, but excluding the access to the Royal Bedrooms (available onsite for an additional fee).<\/p><p>However, when you<strong> <a href=\"https:\/\/www.tiqets.com\/seville-attractions-c65870\/tickets-for-royal-alcazar-of-seville-entry-ticket-guided-tour-p1107198\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\" target=\"_blank\" rel=\"noopener\">buy the Guided Tour<\/a><\/strong> you get the\u00a0Fast track entrance to the Alc\u00e1zar of Seville and a\u00a075-minute guided tour with an expert guide.<\/p><p>When you want to <strong>combine Alcazar + Cathedral + Seville City Audioguide<\/strong> then <strong><a href=\"https:\/\/www.tiqets.com\/seville-attractions-c65870\/seville-super-combo-p1012498\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\" target=\"_blank\" rel=\"noopener\">buying the Seville Super Combi<\/a> is the best option for you!<\/strong><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1036\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-1036\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are there guided tours for Alc\u00e1zar?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1036\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-1036\"><p>Yes, there are two guided tours:<\/p><p>When you <strong><a href=\"https:\/\/www.tiqets.com\/seville-attractions-c65870\/tickets-for-royal-alcazar-of-seville-entry-ticket-guided-tour-p1107198\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\" target=\"_blank\" rel=\"noopener\">buy the Guided Tour<\/a><\/strong> you get the\u00a0Fast track entrance to the Alc\u00e1zar of Seville and a\u00a075-minute guided tour with an expert guide.<\/p><p>To guarantee you don&#8217;t miss the best of Seville, you can also <strong><a href=\"https:\/\/www.tiqets.com\/seville-attractions-c65870\/tickets-for-royal-alcazar-of-seville-cathedral-giralda-entry-3-5-hr-tour-p1107200\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\" target=\"_blank\" rel=\"noopener\">buy the Guided Tour Combo of\u00a0Seville Cathedral &amp; Alc\u00e1zar<\/a><\/strong>, that includes skip the line entrances to Alc\u00e1zar, the Cathedral and the Giralda Tower, besides a 3.5h guided tour.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1037\" class=\"elementor-tab-title\" data-tab=\"7\" role=\"button\" aria-controls=\"elementor-tab-content-1037\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Can I show tickets on my mobile?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1037\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"7\" role=\"region\" aria-labelledby=\"elementor-tab-title-1037\"><p>Yes.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1038\" class=\"elementor-tab-title\" data-tab=\"8\" role=\"button\" aria-controls=\"elementor-tab-content-1038\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is it necessary to buy a ticket for children?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1038\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"8\" role=\"region\" aria-labelledby=\"elementor-tab-title-1038\"><p>Yes, even though the tickets for children aged between 0-13 have a reduced cost.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-1039\" class=\"elementor-tab-title\" data-tab=\"9\" role=\"button\" aria-controls=\"elementor-tab-content-1039\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">What's your refund policy?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-1039\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"9\" role=\"region\" aria-labelledby=\"elementor-tab-title-1039\"><p>If you buy Free Cancellation tickets for more 12% of the original price, you can get a full refund of your purchase when you cancel it until 23h59 from the day before your visit.<\/p><p>Rescheduling is not possible for this ticket.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-10310\" class=\"elementor-tab-title\" data-tab=\"10\" role=\"button\" aria-controls=\"elementor-tab-content-10310\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Are pets allowed on Alc\u00e1zar of Seville?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-10310\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"10\" role=\"region\" aria-labelledby=\"elementor-tab-title-10310\"><div class=\"elementor-element elementor-element-4fee141 elementor-widget elementor-widget-text-editor\" data-id=\"4fee141\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\"><div class=\"elementor-widget-container\"><p>No, only guide dogs are allowed in the venue.<\/p><\/div><\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-10311\" class=\"elementor-tab-title\" data-tab=\"11\" role=\"button\" aria-controls=\"elementor-tab-content-10311\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">When is the best time to visit the Alc\u00e1zar of Seville?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-10311\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"11\" role=\"region\" aria-labelledby=\"elementor-tab-title-10311\"><p>The best time of the day to visit the Royal Alc\u00e1zar of Seville is <strong>before 11am or after 3pm<\/strong>. Not only you <strong>avoid the heat<\/strong> of the afternoon but mainly <strong>the big tour crowds<\/strong>, which allows you a more relaxed visit.<\/p><p>The best time of the year to visit is around <strong>March and April<\/strong> when you can enjoy the <strong>fabulous gardens<\/strong> of the palace <strong>during this spring time of full bloom<\/strong>.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<h3 id=\"elementor-tab-title-10312\" class=\"elementor-tab-title\" data-tab=\"12\" role=\"button\" aria-controls=\"elementor-tab-content-10312\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-question-circle\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-minus\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Is Alc\u00e1zar suitable for people with reduced mobility?<\/a>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\t<div id=\"elementor-tab-content-10312\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"12\" role=\"region\" aria-labelledby=\"elementor-tab-title-10312\"><p>Most of the Palace is wheelchair accessible but some areas are not, as some rooms have a step. There is a second floor, with lift access to Cuarto del Almirante room, and the gardens are flat but with a sandy terrain.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<script type=\"application\/ld+json\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@type\":\"FAQPage\",\"mainEntity\":[{\"@type\":\"Question\",\"name\":\"What are Alc\\u00e1zar opening hours?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong>From October 1 to March 31:<\\\/strong> Monday to Sunday, 09:30 &#8211; 17:00 (closes at 18:00)<\\\/p><p><strong>From April 1 to September 30:<\\\/strong> Monday to Sunday, 09:30 &#8211; 19:00 (closes at 20:00)<\\\/p><p>Closed on 1st and 6th January, Good Friday and 25th December.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"How to get to Alc\\u00e1zar?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Alcazar of Seville is located on Patio de Banderas, 41004 Sevilla. However, the main entrance to the Real Alcazar is at Puerta del Leon,\\u00a0located right opposite the cathedral at Plaza Virgen de los Reyes.<\\\/p><p><b>TRAM:<\\\/b><span> T1 &#8211; San Bernardo Stop (departing from Plaza Nueva (Seville Center))<\\\/span><\\\/p><p><b>BY FOOT:<\\\/b>\\u00a0~7min walking <span>from Plaza Nueva (Seville Center)<\\\/span><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is Alc\\u00e1zar open on December 25th and January 1st?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"elementor-element elementor-element-7623cf4d elementor-widget elementor-widget-text-editor\\\" data-id=\\\"7623cf4d\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"text-editor.default\\\"><div class=\\\"elementor-widget-container\\\"><p><span>No,\\u00a0Alcazar is closed on 1st and 6th January, Good Friday and 25th December.<\\\/span><\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"How long do I have to enter after the time slot stated on my ticket?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"elementor-element elementor-element-5a7b64c0 elementor-widget elementor-widget-text-editor\\\" data-id=\\\"5a7b64c0\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"text-editor.default\\\"><div class=\\\"elementor-widget-container\\\"><p>The time slot you choose grants you access to Alcazar at that time and must be respected. Once you are inside you can remain as much time as you want until the closing hour.<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"What does my ticket include?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p><strong><a href=\\\"https:\\\/\\\/www.tiqets.com\\\/seville-attractions-c65870\\\/tickets-for-alcazar-of-seville-skip-the-line-p994309\\\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">Your ticket includes a\\u00a0Skip-the-line entrance to the Alc\\u00e1zar of Seville<\\\/a><\\\/strong>, allowing you to visit all palaces and gardens inside the venue, but excluding the access to the Royal Bedrooms (available onsite for an additional fee).<\\\/p><p>However, when you<strong> <a href=\\\"https:\\\/\\\/www.tiqets.com\\\/seville-attractions-c65870\\\/tickets-for-royal-alcazar-of-seville-entry-ticket-guided-tour-p1107198\\\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">buy the Guided Tour<\\\/a><\\\/strong> you get the\\u00a0Fast track entrance to the Alc\\u00e1zar of Seville and a\\u00a075-minute guided tour with an expert guide.<\\\/p><p>When you want to <strong>combine Alcazar + Cathedral + Seville City Audioguide<\\\/strong> then <strong><a href=\\\"https:\\\/\\\/www.tiqets.com\\\/seville-attractions-c65870\\\/seville-super-combo-p1012498\\\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">buying the Seville Super Combi<\\\/a> is the best option for you!<\\\/strong><\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are there guided tours for Alc\\u00e1zar?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, there are two guided tours:<\\\/p><p>When you <strong><a href=\\\"https:\\\/\\\/www.tiqets.com\\\/seville-attractions-c65870\\\/tickets-for-royal-alcazar-of-seville-entry-ticket-guided-tour-p1107198\\\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">buy the Guided Tour<\\\/a><\\\/strong> you get the\\u00a0Fast track entrance to the Alc\\u00e1zar of Seville and a\\u00a075-minute guided tour with an expert guide.<\\\/p><p>To guarantee you don&#8217;t miss the best of Seville, you can also <strong><a href=\\\"https:\\\/\\\/www.tiqets.com\\\/seville-attractions-c65870\\\/tickets-for-royal-alcazar-of-seville-cathedral-giralda-entry-3-5-hr-tour-p1107200\\\/?partner=alcazarseville-tickets&amp;tq_campaign=FAQ\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">buy the Guided Tour Combo of\\u00a0Seville Cathedral &amp; Alc\\u00e1zar<\\\/a><\\\/strong>, that includes skip the line entrances to Alc\\u00e1zar, the Cathedral and the Giralda Tower, besides a 3.5h guided tour.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Can I show tickets on my mobile?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is it necessary to buy a ticket for children?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Yes, even though the tickets for children aged between 0-13 have a reduced cost.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"What's your refund policy?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>If you buy Free Cancellation tickets for more 12% of the original price, you can get a full refund of your purchase when you cancel it until 23h59 from the day before your visit.<\\\/p><p>Rescheduling is not possible for this ticket.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Are pets allowed on Alc\\u00e1zar of Seville?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<div class=\\\"elementor-element elementor-element-4fee141 elementor-widget elementor-widget-text-editor\\\" data-id=\\\"4fee141\\\" data-element_type=\\\"widget\\\" data-widget_type=\\\"text-editor.default\\\"><div class=\\\"elementor-widget-container\\\"><p>No, only guide dogs are allowed in the venue.<\\\/p><\\\/div><\\\/div>\"}},{\"@type\":\"Question\",\"name\":\"When is the best time to visit the Alc\\u00e1zar of Seville?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>The best time of the day to visit the Royal Alc\\u00e1zar of Seville is <strong>before 11am or after 3pm<\\\/strong>. Not only you <strong>avoid the heat<\\\/strong> of the afternoon but mainly <strong>the big tour crowds<\\\/strong>, which allows you a more relaxed visit.<\\\/p><p>The best time of the year to visit is around <strong>March and April<\\\/strong> when you can enjoy the <strong>fabulous gardens<\\\/strong> of the palace <strong>during this spring time of full bloom<\\\/strong>.<\\\/p>\"}},{\"@type\":\"Question\",\"name\":\"Is Alc\\u00e1zar suitable for people with reduced mobility?\",\"acceptedAnswer\":{\"@type\":\"Answer\",\"text\":\"<p>Most of the Palace is wheelchair accessible but some areas are not, as some rooms have a step. There is a second floor, with lift access to Cuarto del Almirante room, and the gardens are flat but with a sandy terrain.<\\\/p>\"}}]}<\/script>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-26fb0b35\" data-id=\"26fb0b35\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-25e756a elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-html\" data-id=\"25e756a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<center><div data-tiqets-widget=\"availability\" data-layout=\"full\" data-orientation=\"vertical\" data-product-id=\"994309\" data-partner=\"alcazarseville-tickets\" data-tq-campaign=\"FAQpage_Full\"><\/div><\/center>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7fb74993 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"7fb74993\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3897c03f\" data-id=\"3897c03f\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1dd13f2e elementor-align-center elementor-widget elementor-widget-button\" data-id=\"1dd13f2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/www.tiqets.com\/checkout\/tickets-for-alcazar-of-seville-skip-the-line-p994309\/booking_details\/?partner=alcazarseville-tickets&#038;tq_campaign=Bottom_FAQ\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<i aria-hidden=\"true\" class=\"fas fa-shopping-cart\"><\/i>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Buy your Alc\u00e1zar ticket here!<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>F.A.Q. &#8211; Frequently Asked Questions What are Alc\u00e1zar opening hours? From October 1 to March 31: Monday to Sunday, 09:30 &#8211; 17:00 (closes at 18:00) From April 1 to September 30: Monday to Sunday, 09:30 &#8211; 19:00 (closes at 20:00) Closed on 1st and 6th January, Good Friday and 25th [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":9,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-pagebuilder-full-width.php","meta":{"footnotes":""},"class_list":["post-307","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Alc\u00e1zar Seville<\/title>\n<meta name=\"description\" content=\"Don&#039;t know how to get to Alc\u00e1zar, or how long does it take to visit this Royal Palace? 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Clear out your frequently asked questions here.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/alcazarseville-tickets.com\/fr\/questions-frequemment-posees\/\" \/>\n<meta property=\"og:site_name\" content=\"Alcazar Seville\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-24T18:18:35+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/alcazarseville-tickets.com\/wp-content\/uploads\/2023\/03\/axp-photography-Je8qJPr3oDw-unsplash-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1707\" \/>\n\t<meta property=\"og:image:height\" content=\"2560\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/alcazarseville-tickets.com\\\/frequently-asked-questions\\\/\",\"url\":\"https:\\\/\\\/alcazarseville-tickets.com\\\/frequently-asked-questions\\\/\",\"name\":\"Frequently Asked Questions - Alc\u00e1zar Seville\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/alcazarseville-tickets.com\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/alcazarseville-tickets.com\\\/frequently-asked-questions\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/alcazarseville-tickets.com\\\/frequently-asked-questions\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/alcazarseville-tickets.com\\\/wp-content\\\/uploads\\\/2023\\\/03\\\/axp-photography-Je8qJPr3oDw-unsplash-scaled.jpg\",\"datePublished\":\"2023-03-29T16:04:39+00:00\",\"dateModified\":\"2026-03-24T18:18:35+00:00\",\"description\":\"Don't know how to get to Alc\u00e1zar, or how long does it take to visit this Royal Palace? 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